Poor Documentation Can Cost You $$

This week, the Court of Federal Claims dismissed a contractor’s $234K breach claim — not because the work wasn’t done, but because it wasn’t properly documented. Law360 reports that the Air Force terminated for cause the Pennsylvania contractor’s contract to demolish nine buildings at Joint Base Langley-Eustis in Virginia. The contractor sued for the remaining payment due under the contract but was unsuccessful.

The contract required specificity. The contractor’s claim had none. The result? Dismissal.

📌 Incorrect schedules

📌 Lack of communication

📌 Vague invoices

📌 No factual basis presented to the contracting officer

These aren’t just paperwork problems. They’re the cracks claims fall into.

With experience in litigation, having worked as a contractor onsite during large scale construction projects and as a construction technologist, I’ve seen this pattern too many times:

  • The story may be defensible.
  • But the record isn’t.
  • And that’s what courts, insurers and owners rely on.

Whether representing a project owner or a construction contractor, the absence of a reliable record turns disputes into theoretical debates over what occurred, and those debates often favor the most creative storyteller.

Without facts and documentation, what remains is not a defense, but a narrative. And in claims disputes and litigation, the most compelling “theory” tends to prevail, whether or not there is “truth” in theory.

Since my days defending medical malpractice claims, I’ve always cautioned clients that the truth lives in the record.

Facts may not end the fight, but they decide who’s on the defensive.

The article appears at Law360 behind a paywall, but a free trial will give you access: https://bit.ly/3J1dr1Z